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Returns & Exchanges within 7 days
You can receive an exchange/return within 7 days of the product receipt date.
For more information, visit [CUSTOMER SERVICE - Returns]
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International delivery can take up to 10 business days from the date of order to receive the product.
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Order Cancellation & Change of Option
Order cancellation or change of options (delivery address, options) can be made before 11 AM (UTC+9) by the next business day from the purchase date.
We have introduced a new HIDDEN TAG system starting with 20FALL season products for activation. The official 5252 BY O!Oi certified product has hidden tag stickers attached to the hangtag or care label.
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