Both Guests and Members can see the status of the delivery on account menu. (Click 'view guest order' or 'order history' after logging in)

International delivery can take up to 10 business days from the date of purchase. (excluding weekends and bank holidays, provided stock is available.)

Once your order has left our warehouse, you will receive an automatic email with the tracking number for your package.

Delivery times depend on the country of destination.

The delivery cost amount is indicated after the checkout has been validatedand must be approved by the Customer before the validation of each order.

Order cancellation or change of options (delivery address, options) can be made before 11 AM (UTC+9) by the next business day from the purchase date.

Cancellation or change may be rejected if the product have already been shipped.